Privacy Policy

Last updated: July 29, 2025

VamCar ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our international automotive marketplace platform.

This policy applies to all users of our platform, including vehicle buyers, sellers, dealers, and visitors to our website.

1. Data We Collect

We collect the following categories of personal data from users of our platform:

Identity Information: Full name, email address, phone number, company name, job title.
Account Details: Login credentials, usage logs, IP address, browser/device data.
Billing Information: Payment method (via secure third-party providers), billing address.
Communication Data: Messages or inquiries sent to dealers, support tickets, vehicle inquiries.
Vehicle Preferences: Saved searches, favorite vehicles, browsing history.
Dealer Information: Business details, contact information, inventory data.

2. How We Collect It

We collect personal data through:

Direct input (account registration, contact forms, vehicle inquiries)
Automated tracking (cookies, server logs)
Third-party providers (e.g., payment processors, analytics tools)
User interactions (vehicle searches, dealer communications, reviews)

All collected data is used in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

3. How We Use Your Data

We use your information for the following purposes:

To provide and maintain access to our automotive marketplace services.
To facilitate vehicle searches and dealer communications.
To manage your account, billing, and customer support.
To improve our platform and analyze usage trends.
To communicate service updates, legal notices, and relevant offers.
To prevent fraud, abuse, or security threats.
To provide personalized vehicle recommendations and market insights.

We rely on the following legal bases (where applicable under GDPR):

Contractual necessity (e.g., to provide marketplace services),
Legitimate interest (e.g., security, analytics, platform improvement),
Consent (e.g., for marketing, where required).

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share limited data with trusted third parties solely for the following purposes:

Payment processing (e.g., Stripe, PayPal)
Infrastructure hosting (e.g., AWS, Vercel)
Analytics and diagnostics (e.g., Plausible, Sentry)
Dealer communications (when you contact dealers through our platform)
Legal compliance or to respond to lawful requests by authorities

All third parties are contractually bound to process your data securely and in compliance with applicable laws.

5. Data Security

We take reasonable administrative, technical, and physical precautions to protect your information from loss, misuse, or unauthorized access.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as necessary to:

Provide marketplace services to you,
Fulfill legal and regulatory obligations,
Resolve disputes, or
Enforce our agreements.

Once no longer needed, your personal data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights:

Access to the personal data we hold about you.
Correction of inaccurate or incomplete information.
Deletion of your personal data.
Objection to certain processing activities.
Portability of your data.
Opt-out of marketing communications.

To exercise your rights, contact us at privacy@vamcar.com.

8. Cookies and Tracking

We use minimal cookies and tracking tools only for essential site functionality and anonymized analytics. No third-party advertising trackers are used.

You may control cookies through your browser settings.

9. International Data Transfers

As an international automotive marketplace, we may transfer your data across borders. We ensure appropriate safeguards are in place for such transfers, including:

Standard contractual clauses approved by the European Commission
Adequacy decisions for certain countries
Other appropriate safeguards as required by applicable law

10. Dealer and Third-Party Data

When you interact with dealers or third-party services through our platform:

We may share your contact information with dealers when you inquire about vehicles
Dealers are responsible for their own privacy practices and data handling
We recommend reviewing dealer privacy policies before sharing personal information

11. Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the current version. We encourage you to review this page regularly.

Significant changes will be communicated via email or in-app notice where appropriate.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data rights, please contact:

Email: privacy@vamcar.com